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Ordering Information

How to Order Online

Identify the item you want to purchase, select the quantity, and click the “Add to Cart” button. Continue shopping until you have selected all your items. Select “Check Out” to view the items you have selected at any time. From the check out page, select “Recalculate” if you make changes or if you receive a member discount. Otherwise select “Place Order.” Shipping costs will then be calculated. Upon entering your credit card information, select “Purchase.”

An email acknowledgment of you order will be sent immediately. We will begin filling your order promptly.

We take online security seriously. All order and customer information is encrypted and processed on a secure server.


Shipping

We will ship your order promptly and will notify you in the unlikely event of any delay in fulfilling your order. Various items may not be shipped at the same time or included in the same package; however, items will be charged to your credit card only as they are shipped. Shipping charges for the entire order are billed once the first item ships.

Orders are shipped by the most economical means for domestic delivery. You may chose express shipping for an additional $6.96. Express orders are shipped within 24 hours and are usually delivered within 48 hours. Some shippers do not deliver to P.O. boxes. Therefore, we ask you to please provide a street address.

The price of shipping within the United States is determined by the cost of your order:

  • Order total
  • Up to $20.00
  • $20.01–$40.00
  • $40.01–$60.00
  • $60.01–$100.00
  • $100.01–$200.00
  • $200.01+
  • Shipping
  • $4.95
  • $6.95
  • $7.95
  • $9.95
  • $10.95
  • $15.95

Express Shipping

We offer express shipping to street addresses in all 50 states. We are unable to deliver to post office boxes, rural routes, or general delivery addresses. To avoid delay, please provide the recipient's phone number when requesting express service.

Any in-stock order received Monday through Friday before 2:00 p.m. (EST) will be delivered within two business days from the order date for an additional $6.96 per delivery address.


International Shipping

Due to complex customs and postal regulations, international shipping and handling costs are calculated on an individual basis. International orders which include credit card billing information will be calculated and processed as appropriate. Actual shipping and handling costs will be disclosed on your sales receipt.

For advance information concerning international shipping and handling costs, please call us at (202) 633-8460 or email pubord[at]si.edu and describe your shipping needs. We can then give you accurate shipping fees.


Return Policy

Should anything you order from the Smithsonian Institution not meet your expectations, it may be returned, accompanied by a sales receipt, for replacement or refund.


Customer Copy of Order

We encourage all customers to print or save a copy of your order. While we do not anticipate any problem fulfilling your order, if a question or problem arises you will have the information necessary to contact us.


Contact Us

Publications Department
Smithsonian American Art Museum
MRC 970, PO Box 37012
Washington DC 20013-7012

Telephone: (202) 633-8460
Fax: (202) 633-8470
Email: pubord@si.edu